There is no honest ranking of best MSP software, and this page does not pretend to be one. What there is, and what almost nobody publishes, is a ranking of which vendors will tell you what they charge before you sit through a demo. Four of the eleven in this record do. That ratio is the single most useful thing to know going into a renewal, and the ordering below is by published entry price and by nothing else.
Ask vendors to quote against your actual endpoint count
Best msp software: the ranking, and the criterion
- SuperOps: Ranked on published entry price alone. Its calculator prices its 100-endpoint minimum at $1.50 an endpoint, $150 a month, and it is the only published figure here covering a PSA alongside the RMM.
- NinjaOne: Ranked on published entry price alone. From $1.50 an endpoint a month at 10,000 endpoints, rising to $3.75 at 50 or fewer, varying by region and products purchased: the only vendor here publishing both ends of its curve.
- Level: Ranked on published entry price alone. A flat $2 per device per month across the whole account with the first ten free and no minimum, which makes it the cheapest of the three below roughly 75 devices despite the highest headline rate.
What the four that publish have in common
They sell to buyers who will walk if there is no number on the page. SuperOps, NinjaOne and Level are all reachable by a small MSP without a procurement process, and Splashtop, the fourth, publishes a per-user remote access ladder from $6 a month billed annually at $72. None of them is the biggest vendor in this market, and that is the pattern rather than a coincidence: publishing a price is a choice made by vendors competing on transparency against incumbents who do not have to. It follows that the published band, $1.50 to $2.00 an endpoint at entry conditions, is not the market average. It is what the transparent end charges, and it is exactly the right number to hold an unpriced quote up against.
And what the seven that do not have in common
Datto publishes a full RMM product page with no price at any plan level, which we record as not-published after reading it. ConnectWise, Kaseya, Atera, HaloPSA and Action1 answer a Cloudflare block to every reader available to this site, so what they publish is unknown to this record rather than absent from their sites. Pulseway renders its figures by script, so its page loads with no number in the document served. Three different findings, kept apart deliberately: a vendor that has decided not to publish has told you something about how it sells, a page that blocked us has told us nothing at all, and a rendering choice is not a fact about a vendor's prices. Collapsing them would make this page tidier and less true.
How to use a ranking of MSP software solutions that covers a third of the market
Not as a shortlist. Use it as a calibration: take the published band into the conversations with the vendors that would not print a number, and ask each of them to quote one per-endpoint figure for the whole configuration you would actually deploy, at the endpoint count you expect at renewal. A materially higher ask is a question about what is included rather than a disqualification, and it is a question the unpriced vendors are well able to answer once they have to. Then decide on the things no ranking reaches: how the agent behaves on a bad connection, how many clicks a routine job takes, and whether your technicians will live in it all day. Two weeks against real machines settles those, and the free tiers exist so you can run that test before signing anything.
Managed services billing software, and the managed service provider tool bought per job
There are two ways to assemble this stack and both are defensible. One vendor for everything gives you the joins and one renewal to negotiate, and it makes leaving expensive. A separate tool per job gives you the better product in each row and a pile of connectors somebody has to own. The billing end is where the choice bites hardest, because billing is the module that has to agree with every other one, and a separate billing product is the one most likely to be reconciled by hand at month end. Ask, for each row of the stack, what breaks if that vendor is replaced next year.
Questions people ask about best MSP software
What are the best MSP tools on published price?
On published entry price, SuperOps and NinjaOne from $1.50 an endpoint a month and Level at a flat $2 with ten devices free. This ranks published price only; we hold no quality data and publish no score.
Which managed services provider software vendors publish prices?
Four of eleven here: NinjaOne, SuperOps, Level and Splashtop. Datto publishes a product page with no price; five more are blocked to us and one renders its figures by script.
Is the published band the market average?
No. It is what the transparent end of the market charges, and those tend to be the vendors competing against larger incumbents. Use it to calibrate an unpriced quote rather than as an average.
What should decide the choice if prices are close?
Agent behaviour on a poor connection, how many clicks a routine job takes, and whether your technicians will work in it all day. None is on a pricing page; a two-week trial on real machines answers all three.
Is there free MSP software?
Among the vendors here that publish, Level's first ten devices are free, then a flat $2 a device across the whole count. That covers a very small shop and works as a trial for anyone larger; it is not a plan for a growing MSP.